Manager Sales Academy
País :
Colombia
Población : BOGOTÁ
Categoría : Comercio
Tipo de contrato : Indefinido
Jornada laboral : Completa
Descripción del puesto
Key Responsibilities:
- Develop a holistic and consistent commercial training approach that provides channel-specific capabilities while identifying and maximizing cross-channel synergies.
- Generate yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly.
- Drive relationship between Brand and retail heads and local stakeholders to share and receive qualitative feedback on existing and new programs, discuss seasonal needs and ensure global guidance is clear.
- Implement LAM Sales Academy operating model and market interaction and engagement model to ensure consistency in execution and focus in key areas/programs.
- Develop KPI´s and monitor implementation of tools/programs to assess quality of trainings across channels and measure the impact to the business.
- Influence selection of local and regional vendors/agencies to ensure same level of service is provided across channels, brands and countries, identifying synergies.
- Create Business needs assessment in the countries and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs.
- Retail Ops
- Franchise Ops
- HR
- Omnichannel
- CTCs
- Experienced in job and fully qualified/trained.
- Commercial understanding of retail business
- Effective communication
- Stakeholder management
- People management
- Combined broad theoretical and practical knowledge incl. company policies and practices.
- 5 Years experience