Purpose & Overall Relevance for the Organization:

Monitor Store Performance in quantitative and qualitative aspects to reach company targets and support Store Managers in operational and administrative tasks for assigned district and/or stores.

Key Responsibilities:

• Visit the assigned District and/or stores on a regular basis

• Responsible for shrink and inventory management

• Act as an intermediation between stores and Store Operations/Merchandising

• Collect and review weekly store reports written by store managers

• Support Merchandising in identifying potential for store-to-store transfers

• Execution of loss prevention management

• Ensure store appearance according to regional guidelines

• Support Store Managers in operational and administrative tasks

• Co-ordinate consumables and other necessary materials

• Support the store manager in staffing

• Manage and motivate Own Retail employees

• Lead and motivate Store Managers

• Define jointly together with Store Operations Manager/Retail Training Manager the yearly training calendar for store personnel

• Provide feedback to direct reports and foster their performance development

• Providing input to enable Stores to come up with proper forecasts

• Ensure achievement of operational retail targets and KPIs

• Monitor Net Sales and Operational markdowns

• Monitor cycle counts, stock takes, shrinkage, and inventory accuracy

Key Relationships:

• DTC Leaders
• Store Leaders
• Store Employees
• HR Partners
• FLM Colombia
• Marketing
• Finance

Knowledge Skills and Abilities:

• Experienced in the job and fully qualified/trained
• Combined broad theoretical and practical knowledge incl. company policies and practices
• Strong competence with various tools, procedures, etc
• As a Manager 3 years of management experience required
• Strategic Mindset

Requisite Education and Experience / Minimum Qualifications:

• 5 Years of experience